Returns & Exchanges
We want you to be fully satisfied with your Aduna superfoods; however, due to the nature of our food products, we can only accept returns on items that are unopened, in their original packaging, and within 30 days of purchase.
Return Process
- 1.Contact Customer Care
Email our team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
- 2.Secure Packaging
Ensure the products are securely packed in their original shipping box or a similar sturdy container to prevent damage during transit.
- 3.Dispatch Your Parcel
Affix the provided return label and drop off your package at any authorized postal location, keeping your proof of postage for tracking purposes.
- 4.Refund Processing
Once our warehouse inspects the returned items, we will process your refund to your original payment method within 5-7 business days.